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Kevin Stirtz

Kevin Stirtz is the Amazing Service Guy. He is a customer service speaker and trainer who helps companies increase revenue and profits by delivering Amazing Service. Get a free copy of Kevin's Amazing Service Toolkit at:
http://amazingserviceguy.com/services/the-amazing-customer-service-toolkit
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 Articles by this Author

Seven Success Secrets to be Better at Everything

I have never met someone who didn’t want to be successful at something It’s fair to say we all want to be successful

Six Step to Improve Customer Service Right Now

We get a lot of advice about how to deliver great customer service Many of the tips are reminders of what we already know (but we occasionally forget)

Get More Customers by Sending the Right Message

I had a meeting at one of the newer hotel restaurants in my area It’s a nice 4 star hotel - very well designed and decorated

What Do Customers Really Want? Survey Reveals the Truth

It’s a question we should always ask and yet we often find so difficult to answer How an organization handles this question (and the answers) will determine its ultimate success

Remember to Have Fun

Too often we get so busy and focused managing our businesses that we forget life is supposed to be fun I’m as guilty of this as anyone

Forget Who Your Customers Are. Focus on What They Want

It seems whenever we talk about finding and targeting our customers, we focus on who they are Are they young, old or middle aged

Are You All In?

Six Steps to More Loyal Customers

Customer Service Expert Offers 5 Steps to More Job Security

Did Starbucks Stumble on Service?

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